ValPal

You Love, Low Fees, So Do We


Tired of sky-high fees and hidden costs? Gain control by selecting the service you need and save £thousands with our simple transparent fee policy.



We look after advertising, leaving you to host viewings and settle a price.


01

Full Market Appraisal

Expert valuation plus in-depth insights into the local market.

02

Marketing Expertise

We will introduce your property to the market with no contract tie in period and no upfront fees.


03

Professional Description

We craft accurate descriptions that generate maximum interest.


04

Photography

Specialist photography shows your property in its best light.


05

Online advertising

We display your property on the most effective online property portals.


06

24/7

We are open to receive enquires on your property 24/7.


07

High street presence

High street advertising is still crucial for attracting genuine buyers.


08

'For Sale' sign

Most potential buyers are local, making a ‘For Sale’ sign an essential tool.


09

Introduce potential buyer

We handle all enquiries and introduce only serious buyers to you for viewings.


10

Final sale

You agree a price with your buyer and we handle the legal set up on your behalf.


11

Financial Services

Enjoy a free mortgage consultation if required.



We manage your entire sale, saving you time and stress whilst achieving the very best price


12

Experienced team visit

Our team will get to understand your individual property and use their expertise to generate better quality leads.


13

Launch preparation

We generate interest even before launching your property, emailing our database and calling buyers.


14

Full launch

Advertising across online and high street outlets. Every potential buyer invited to view your property.


15

Enhanced Rightmove listing

Larger adverts and more photos generate 20% more clicks on the UK’s biggest online portal.*


16

Wide Angle Lens Photography

Wide angle lens photography boosts buyers’ interest and increases the perceived value of your property.


17

Professional 2D Floorplan

20% of buyers won’t view a property without one. Rightmove visitors spend 30% more time on listings with one.**


18

Managing viewings

All viewings are arranged and managed by our team, working carefully around your schedule.


19

Accompanied viewings / open days

Block/personal viewings, open days – we provide expert, personal guidance for all potential buyers.


20

Safe Sale

We qualify your buyer to help ensure your sale is in safe hands.


21

Our Guarantee

Using experience and expertise, our team negotiates the very best price with your buyer.


22

Property chain management

In this vital process, our experts liaise with solicitors and other agents to ensure your sale proceeds.


23

Progressing

We progress your move and keep you updated on all chain details, exchange and completion dates.


* Terms & Conditions apply
** Source: Rightmove.co.uk July 2016

Invest in your advertising:


Aerial photography

A bird’s eye view of your home boosts buyer interest, especially for larger properties.

£99


Video tours

Video tours provide a unique preview and ensure only serious buyers view your property.

£89


3D floor plans

Many buyers decide to buy before even viewing a property. 3D plans aid decision-making for buyers.

£45


Newspaper advertising

Traditional but effective way of advertising your property, reaching a unique subset of buyers.

Full Page £150
Half Page £75

Leaflet campaign

With many buyers looking for a local property, a targeted leaflet drop can be highly effective.

£199

Virtual 360° tours

Showcase to potential buyers who cant make your properties launch.

£99





Terms and Conditions

Sole agency
Where AJR act on your behalf as your sole agent, you will be liable to pay remuneration to us, in addition to any other costs or charges agreed, if at any time unconditional contracts for the sale of the property are exchanged with a purchaser introduced by us during the period of our sole agency or with whom we had negotiations about the property during that period; or with a purchaser introduced by another agent during that period.. Either party may terminate such a contract by giving 24 hours’ notice in writing. Such notice cannot be served prior to the fourth week of instruction due to this minimum period.
Energy Performance Certificates (EPCs)
It is a legal requirement to have commissioned an EPC before marketing can commence on your property. AJR can arrange this for you at a cost of £99 inc VAT.
Sub instruction
AJR reserves the right to sub-instruct other agencies at any time during our agency if we consider that this would be in your best interests. This will not involve any extra costs and all viewings and negotiations will be co-ordinated by AJR.
Fees payable
AJRs’ fees are based on flat fee depending on the service selected.
Responsibility of fees
The responsibility for the payment of fees remains with the party(ies) named on this document. AJR will be entitled to a commission fee if you terminate this contract and go on to sell the property to a purchaser that AJR has introduced within six months of the date AJRs’ instruction ended. However, AJR will give up its rights to any commission fee if a purchaser first introduced by AJR goes on to buy the property through another estate agent in circumstances where that purchaser was introduced by the other estate agent more than six months after AJRs’ instruction ended. If no other estate agent is introduced, this time limit will not apply. There may be a dual fee liability if: a) the seller has previously instructed another agent to sell the same property on a sole agency, joint sole agency or a sole selling rights basis; or b) that seller instructs another agent during or after the period of AJRs’ sole agency or joint sole agency.
Time and payment of fees
All AJR fees become due and payable upon exchange of contracts. However, and at the discretion of AJR, fees may be paid out of completion monies. On signing this document, you are hereby authorising your lawyers to pay our fees out of the sale proceeds.
Interest
We reserve the right to charge interest from the date of exchange of contracts on any amounts still outstanding 28 days after AJRs’ fees are first demanded. The prescribed rate of interest shall be 2% above the Bank of England base rate as at the date they are first demanded and payable from that date.
Connected persons
As required by Section 21 of the Estate Agents Act 1979, unless specifically stated otherwise, we are not aware of any personal interest existing between ourselves or anyone in our employ or any connected person(s) and yourself(ves). If you are or become aware of such an interest you should notify AJR immediately.
Related services
A purchaser may wish to instruct us about a related service. AJR does offer such services to purchasers including the following: the sale or rental of this or another property; the provision of financial services via Cardinal Red Financial Services, and management of property. Where this occurs, AJR or its employees may receive a fee. Any commission or other income earned by AJR while carrying out our duties as agent for the sale of the property, for example by referrals to third party EPC suppliers or solicitors, will be retained by AJR
Keys
Where you provide us with a set of keys (or authorise us to use keys held by another agent), we may make further copies to facilitate viewings by the instructed office and other offices where appropriate. We will not charge you for this service. AJR’ secure key tag system ensures that third parties cannot identify which property a set of keys belongs to, therefore, in the event that keys are lost or unaccounted for, AJRs’ liability is strictly limited to the cost of cutting a new set of keys.
Complaints procedure
Should you have any problems with AJRs’ service which you are unable to resolve with the Negotiator involved or the branch/department Manager, you should write to the Manager for the area/department in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied, you should write to the Director of Customer Service (DoCS). The same time limits will apply. Following the DoSC’s investigation, a written statement expressing AJRs’ final view will be sent to you and will include any offer made. This letter will confirm that you are entitled, if dissatisfied, to refer the matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers.
Anti-Money Laundering Regulations
AJR is subject to the Money Laundering Regulations 2007. As a result we will need to ask you for suitable identification and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.
Data protection and privacy policy
AJR is registered under the Data Protection Act 1998 and we undertake to comply with the Act in all our dealings with your personal data. We will keep your personal information secure. Occasionally, we may contact you by letter, telephone, email or otherwise to inform you about other products and services we offer. We try to limit this contact to acceptable levels, but if you wish to exercise your right to opt out, simply write to: The Manager of New Business, 2 Bellegrove Road, Welling Kent DA16 3PR
Disclosure
It is a requirement of this agreement that should an offer be agreed privately, or via another estate agent, the seller must disclose to AJR the identity of the purchaser prior to exchange of contracts.The No amendment or variation to this contract will have any contractual effect unless approved in writing by a Director of AJR

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