Our branches

Residential Sales,
Lettings & New Homes

2 Bellegrove Road,
Welling, Kent, DA16 3PR

t: 0208 304 0666
Email us

Monday – Fri: 8.30 a.m. – 6.00 p.m.
Saturday: 9.00 a.m. – 17.00 p.m.

For a quicker response to a maintenance problem or to request a repair 24/7 please click here.

Property Management Department

2 Bellegrove Road,
Welling, Kent, DA16 3PR

t: 0208 851 8555
Email us

Monday – Fri: 8.30 a.m. – 6.00 p.m.
Saturday: 9.00 a.m. – 17.00 p.m.

For a quicker response to a maintenance problem or to request a repair 24/7 please click here.

Guide to renting

Guide to renting

Guide to renting

We provide a professional lettings service and qualify each tenant to make sure they can meet the demands of the tenancy.

Once your offer has been agreed

Once your offer has been agreed

Once your offer has been agreed in principle with the landlord and you have paid your holding deposit to secure the property. You will need to complete the following step by step process.

Initial Paperwork

We will need the following to be completed within 24 hours of your offer being agreed; otherwise the property will be put back on the market until we receive what we need to progress your application:

Application

Each occupier (18 years and over) must complete an online application so that references can be obtained; we use a third party referencing agency.

Bank Statements

Each occupier may be asked to provide copies of their latest 3 months’ bank statements showing income received and (if applicable) existing rent payments going out.

Photo ID

Each occupier must provide photo ID and proof of address such as utility bill, council tax bill, UK driving licence, mortgage statement (there are certain documents we cannot accept such as provisional driving licence, mobile phone bills, credit card statements).

Right to Rent

Each occupier must attend our office in person with each of their original acceptable documents to show they are allowed to live in the UK; copies of the documents will be certified by us and held on file. Acceptable documents for Right to Rent checks are published by the Home Office; more information about Right to Rent checks can be found at www.gov.uk/rightorentchecks.

References

Someone from our head office lettings team will contact you to introduce themselves; they will re-confirm the details of your tenancy application (subject to contract) and will update you on the progress of your references. In some instances, to avoid a delay in the start of your tenancy, we may ask you to assist in chasing your employer or landlord for a reference.

The Agreement

You will be sent the tenancy agreement (subject to contract). It is important that you carefully review the content of this contract and that all parties sign where indicated. The agreement must be returned to us as quickly as possible to avoid delay in the start of your tenancy.

Move-in Monies

When we have received a satisfactory reference report for each tenant and this report is approved by the landlord; you will be asked to pay all move-in monies (in cleared funds) at least 2 working days prior to the tenancy start date.

Once these steps have been completed, we will arrange a check-in time and make an appointment for you to collect the keys from our office. We would suggest you do not book your removal van until your references have been accepted by the landlord and you have a confirmed move-in time.

Peace of mind

It is a legal requirement for all Letting Agents to be part of a government-approved Client Money Protection Scheme. This safeguards all monies provided to us during our business transactions. We are part of the UKALA Client Money Protection Scheme to offer peace of mind to all tenants and landlords. Certificates relating to this scheme can be found by clicking here.